Policies & Expectations

To help you get started, please take a look at the following information before you attend your first class! This is a partial list of the policies in place at the Pottery Lab. Your instructor will go over additional tips and guidelines in class. Please note that policies are subject to change. We'll do everything we can to keep you informed of all expectations so you can have the most pleasant and rewarding experience at the Lab. If at any time you have questions or concerns, please call or stop by to discuss things directly with the Operations Manager or the Pottery Lab Director. Thanks and have a great class!

Class Policies

-- Adult class fees for regular, full-length, 8-week classes include instruction, up to 25 lbs of clay (not transferable to other students please), a storage cubby, glazes, firing and use of the facility during Open Lab hours.

-- Youth class fees include instruction and use of tools, clay, and colored slips during class as well as firing of pieces made during class. Youth classes do not include Open Lab hours or additional clay.

-- Fees for other programs may include limited use of tools, materials, and firing. If you are curious about what is specifically provided, please contact us.

-- Open Lab is reserved for students currently enrolled in a regular, full-length, 8-week adult class. This excludes students enrolled in any other program or service we may offer. Open Lab hours are posted online as well as on the front door at the beginning of the session.

-- We do provide water buckets and sponges. You can purchase beginning kits and various tools at the Lab, online, or at local suppliers such as Guiry’s, McGuckin Hardware, Meininger’s, Joann’s, or Michaels.

-- If you wish to have one, please bring a towel for clean up. You may want to have an apron as well.

-- For your safety, please do not wear open-toed shoes. Kick wheels, kilns and other equipment can be a safety concern.

-- You may attend only the class for which you are registered. In most cases, missed classes may be made up. Please speak with your instructor.

-- Each session will begin with a tour of the facility. It is important that you arrive on time. All new students go on the tour to acquire information necessary to have a successful experience.

-- Individual bags of clay will be issued only to students in a regular, full-length, 8-week adult class upon completion of the tour, locker form, and grant survey. We will always have stoneware clay available. Adult students may use up to 25 lbs of stoneware (1 bag) per session without an extra fee. When available, adult students may use other clays instead of stoneware. These are generally more expensive and require a surcharge (prices will be listed in clay room). If adult students choose to use a third bag of any clay you will be charged full price plus a processing fee.

-- To protect the integrity of our firings and safeguard every student's work, clay from any outside resource is prohibited. You may only use clay provided by the Pottery Lab.

-- In most classes your instructor will demonstrate for 20 to 30 minutes of each class period (times may vary depending upon subject matter or circumstance). Unless otherwise indicated by the instructor, all students are expected to pause their work and give their full attention.

-- Clean-up is critical! Please help our hardworking staff and volunteers by beginning clean-up 30 minutes before the end of class, helping out with common areas, and leaving class on time.

-- For each 8-week session, you need to complete all “wet” work during the 6th week of class, the 7th class is for trimming, finishing construction, and placing all work on the “to be bisqued carts” so they will be ready to glaze on your 8th and final class.

-- The last class is usually an end-of-session potluck where students bring refreshments and socialize while filling out an evaluation survey. Adult students can also glaze pieces during this last class and pick them up after the session ends.

We are so glad to have you at the Pottery Lab. Have a great time and be patient… it's often harder than it looks!

You can read more about our programs and get an understanding of ceramics by reading our Student Handbook.

Payment Policy

-- Payment is due in full at the time of registration.

-- Scholarships are available, please visit our scholarships page  for information.

Refund Policy for Adult Classes, Youth Classes & Workshops

--  All registration refunds are subject to a $20 cancellation fee. 

-- To receive a full refund, requests must be received 7 days prior to the first class.

-- Refund requests made within 7 days of the first class will receive a 50% refund. 

-- Refunds will not be granted after the first class. 

Refund Policy for Date Nights & Family Nights

--  All registration refunds are subject to a $15 cancellation fee. 

-- To receive a full refund, requests must be received 48 hours prior to the event.

Refund Policy for Camps

-- To receive a full refund, requests must be received 10 days prior to the first day of camp. A $20 cancellation fee will be charged. 

-- Refund requests made within 10 of the first day of camp will receive a 50% refund.

-- Refunds will not be granted after the first day of camp.